No major decision should be made without first doing your homework, that includes the decision of choosing an HVAC contractor. You’ll want to seek out a contractor that will listen to you and ensure they are meeting all your home comfort needs.
HVAC installation isn’t a project you want to attempt to DIY. It’s important to secure a contractor that is highly skilled in many areas. They will work out your home’s load calculation, pull permits to guarantee local codes are met, check piping and a bunch of steps in-between. If your top-of-the-line system isn’t getting a top-of-the-line installation, you’re more likely to get inferior performance from your system.
The experts at Paso Robles Heating and Air have put together some questions to ask to guide you on your pursuit of finding your ideal HVAC contractor.
Do they have references or referrals?
Before you work with a company they should be able to provide you with a list of recent customers that can verify the quality of their work. After obtaining that you can call and inquire about their recent HVAC projects, if they are happy with the results and if they would hire the company again in the future.
You can also check with sources like the ACCA (Air Conditioning Contractors of America) and the Better Business Bureau. Looking up a contractor on BBB will allow you to read through consumer ratings and will also show you any customer complaints lodged against a company. The ACCA is a non-profit that utilizes the know-how of over 60,000 professionals and 4,000 businesses. Contractors that are members of ACCA are serious about their profession and will gladly provide you with referrals.
One other option is enlisting the help of your friends on social media. These recommendations are given by people you know and trust. In most cases you’ll not only get feedback on what contractors to use, but also who to avoid. If you’re looking for endorsements from your neighbors, nextdoor.com is literally a a social network comprised only of your neighbors.
Are they NATE-certified?
If your contractor is NATE-certified you can guarantee that you’re getting a contractor that meets the highest standards in installation and service. NATE (North American Technician Excellence) is a non-profit organization for HVAC technicians. Before becoming NATE-certified a technician has to pass specialized and real-world tests that were put together by a committee of the top industry experts.
Are they properly licensed and insured?
Almost all states require licensure for HVAC contractors. This provides protection for consumers from companies that use unqualified workers. A short online search will show you whether your state requires a license or not. If you reside in a state the requires a license and your contractor doesn’t have one, look elsewhere to avert any issues.
When to ask these questions?
The ideal time to secure a quality HVAC contractor is before anything breaks down. If you get your system checked when it’s operating properly and get your regular maintenance scheduled to keep it running properly.
Building a relationship based on trust and experience is important to us at Paso Robles Heating and Air in Paso Robles. Our professionals will happily answer any questions you may have about home comfort. Give us a call at 805-203-8667 or set up an appointment with us using our online scheduler.